20/07/2008 05:47. While cramming a remote starter into Andrew's new Nissan Altima, Best Buy managed to break the car's locking system, window controls, and a
brake light. Andrew hauled the crippled car back to the dealership,
which immediately blamed Best Buy for burning out the car's wiring,
and told Andrew that the parasitic system had to go. Best Buy
defended their quality workmanship, and refused to issue a refund
unless Andrew signed a waiver absolving them of any responsibility
for damaging the car.
As an avid reader of the Consumerist, I hoped to never have a need
to write in myself. Unfortunately, the way Best Buy handled a
situation with my wife's vehicle has changed that.
Several months ago my wife decided she wanted to get a remote car
starter installed in her new Nissan Altima. She always... //
The Consumerist 